Shipping Policy

At Fancy Kitchen Towels, we are committed to providing efficient and reliable delivery service for your order. Here is a detailed overview of our shipping process:

Order Processing and Delivery Schedule

Once you place an order on our website, our team will begin processing it promptly. Please review the schedule below to plan your purchase:

Order Cut-off Time

04:00 PM (GMT-07:00) Mountain Standard Time – Phoenix)
Orders placed after the cut-off time will begin processing on the next business day.

Standard Shipping Handling Time

Order Handling Time: 1–2 business days (Monday–Friday)

Standard Shipping Transit Time

Transit Time: 3–7 business days (Monday–Friday)

Total Shipping Time (Handling Time + Transit Time)

Total Estimated Delivery Time: 4–9 business days (Monday–Friday)

Order Confirmation

After placing your order, you will receive an email containing your order number and purchase details.
Once shipped, you will receive a confirmation email including a tracking number and tracking link.
We will also notify you via email once your package is delivered.

Shipping Carrier

We ship orders within the USA using trusted and reliable carriers. Depending on your delivery location, your order may be shipped through:

  • USPS

The shipping carrier is selected automatically based on destination and service availability.

Shipping Locations

We ship throughout the United States.

Lost Packages

If your package is marked as delivered but you have not received it, please:

  1. Verify the shipping address used at checkout.
  2. Check all possible delivery locations around your residence.
  3. Ask neighbors or household members if they accepted the package.
  4. Contact the assigned shipping carrier using your tracking number.

If your package is confirmed lost, contact us immediately with your order number. We will either reship your order or issue a refund based on your preference.

Tracking

Once your order has been dispatched, a tracking number will be sent to your email.
You may also use our Order Tracking Page to monitor your shipment.
Please allow up to 24 hours for tracking updates to appear.

Delays

While we aim to meet all estimated delivery timelines, delays may occur due to:

  • High shipping demand
  • Weather or carrier operational issues
  • Unforeseen logistical disruptions

If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Contact Us

Store Name: Fancy Kitchen Towels
Business Register Name: Fancy Kitchen Towels LLC
EIN: 39-5020428
Business Address: 7755 E Neville Ave, Mesa, AZ 85209, United States
Phone: +1 480-861-6725
Email: christianbrower@gmail.com
Business Hours: 9:00 AM to 5:00 PM, Monday to Friday
Timezone: (GMT-07:00) Mountain Standard Time (Phoenix)